FAQ

When will I receive my order?

Delivery times depend on the shipping company and the destination country. We work with a range of shipping providers to offer reliable delivery services worldwide.

Orders are usually delivered within 1 to 3 business days after the order has been confirmed for eligible domestic deliveries. For international orders, delivery times may vary depending on the destination, shipping method, customs procedures, and the carrier.

Do you offer international shipping?

Yes. We offer shipping worldwide. You can place an order from any country, and we will arrange delivery to your destination using the most suitable available shipping service.

International shipping costs and delivery times depend on the destination, package weight, dimensions, and selected shipping method.

If a specific international shipping option is not currently available directly through the store, you can contact our team through WhatsApp or the Contact Us page. We will check the available international shipping options and provide you with the applicable shipping cost and estimated delivery time.

What if my product has a manufacturing defect?

Please refer to our Return & Exchange Policy to review the applicable conditions for returns and exchanges.

If a manufacturing defect is confirmed and the return is approved in accordance with our policy, the applicable return shipping costs and the cost of shipping the replacement product may be charged to the customer, depending on the circumstances and the shipping arrangements.

The value of the defective product itself will not be charged again to the customer when the return or replacement is approved under our policy.

Do you offer discounts for large orders?

Yes. We offer bulk-order services for customers interested in purchasing larger quantities.

Depending on the product and order quantity, discounts of up to 10–20% may be available.

For bulk orders, please contact us through our Contact Us page to discuss the available quantities, products, pricing, and applicable discounts.